Frequently Asked Questions

Grievance redressal is the process through which individuals can address and resolve their complaints, issues, or concerns with an organization or authority.

To submit a grievance, start by clicking the "Register Your Grievance" tab. A registration form will appear, where you need to provide the necessary details about your grievance. After entering the information, complete the captcha verification, and click the "Submit" button to finalize the submission.

Your grievance complaint should clearly outline the issue or concern you are facing, provide relevant details such as dates, names, and any supporting evidence.

To track the status of your grievance, first, click on the "Track Your Grievance" tab. Enter the unique grievance number you received upon submission, then click the "Search" button to view the current status. It's important to keep your grievance number secure for future reference.

Your personal information is typically treated with confidentiality and is only accessible to authorized personnel involved in the grievance handling process. Organizations have measures in place to protect the privacy of individuals involved in grievances and adhere to data protection regulations.

You will receive confirmation via email once your grievance has been resolved.

The time it takes to resolve a grievance can vary depending on factors such as the complexity of the issue, the organization's grievance handling procedures, and the availability of relevant parties for investigation and resolution. While some grievances may be resolved quickly, others may require more time for thorough investigation and resolution.